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IT INITIATIVES / BUSINESS CONTINUITY |
| Business continuity is inferred by many compliance and governance standards including HIPAA, Sarbanes-Oxley, FDA 21 CFR Part 11, Gramm-Leach-Bliley, SEC 17CFR240 and Basel II.
The common area of focus is on maintaining data integrity. The real world implication is that if you don’t have a business continuity plan in place, your organization may not pass its next compliance audit.
In addition, business continuity plans are vital for disaster recovery. This heightened focus is why the IT Infrastructure Library (ITIL) recently added IT Service Continuity as a core process in ITIL Version 3. InteQ helps organizations with business continuity in several ways:
Service Desk Automation: InfraDesk is an on-demand service desk delivered in a SaaS format. Customers use the configuration management module to build an inventory useful in business continuity planning and disaster recovery.
Monitoring: InfraWatch is a subscription-based, managed service that provides 7/24 monitoring, notification and single-pane-of-glass reporting on IT and internet infrastructures. Configuration data collected is strategically stored offsite for business continuity planning and disaster recovery.
Management: InfraOps is a subscription-based, managed service that adds problem resolution to the core functionality of InfraWatch (above.) |
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Testimonials |
" With locations distributed across Texas and New Mexico, any lapse in system uptime could have a severe effect on our business. With InteQ Managed Services, we are granted the peace of mind that our infrastructure will run smoothly, enabling us to focus on more strategic projects to support our business."
Jared Hurta
Director of Technology
C.L. Thomas - Speedy Stop Convenience Stores
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Resources |
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