| Whether your business operates in a regulated industry or not, it is subject to meeting compliance and governance requests at any given time.
IT organizations of all sizes are finding that standardizing IT processes, technologies and procedures readies them for the planned audits and unplanned eDiscovery requests facing their businesses. For starters, compliant IT shops have more data at their fingertips, more control over change management and unprecedented paper trails for every document, email and file living in their systems.
Because compliance and governance standards require tight control over IT, companies are automating monitoring, management and even service desk tasks to gain the highly traceable data they need to make their IT shops compliant. InteQ can help you achieve IT compliance through
Monitoring: InfraWatch is a subscription-based, managed service that provides 7/24 monitoring, notification and single-pane-of-glass reporting on IT and internet infrastructures.
Management: InfraOps is a subscription-based, managed service that adds problem resolution to the core functionality of InfraWatch (above) and documents actions taken in the IT environment.
Service Desk: InfraDesk is an on-demand service desk delivered in a SaaS format. InfraDesk automates processes that lead to IT compliance including incident, change, problem and configuration management.
ITSM Consulting: InteQ’s consultants can help you move toward your IT service management goals, and are certified in ITIL - the IT Infrastructure Library.
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