InteQ enables Moneyline to have a fully integrated view of its frame relay network infrastructure at a fraction of the cost of bringing in an IT operations staff. As additional components are added to the network, integration with InteQ's offerings is seamless and cost-effective, providing Moneyline with the growth potential and scalability it needs as its business expands."

Richard Ward, Vice President of Operations
Moneyline Telerate

"The Global SiteReliance offering has enabled us to better manage our global network and meet some very aggressive availability and performance goals. Creating the systems and processes needed to do this internally would have required a tremendous effort over a long period of time. By relying on Global SiteReliance to monitor our network and infrastructure, we have been able to concentrate our resources on more critical issues that have led to increased efficiencies in our day-to-day operations."

Russell Altendorff, Director of Information Systems
London Business School

"Customer service is vital to our business and InteQ’s InfraDesk solution gives us the ability to track, communicate and resolve issues quickly. InfraDesk’s features enable our clients to quickly and easily notify us of a request, prioritize it and be notified immediately of its status. By leveraging InfraDesk’s workflow capability and searchable knowledge base, our team is continuing to reduce the amount of time required to address requests, increasing system availability and ultimately increasing overall customer satisfaction.”

Peter Borans, COO
Sceptre Database Consultants

"With our IT staff located around the globe, it is critical that we have a consolidated view of the performance of our application and network infrastructure. InfraPortal™ has enabled us to benefit from Web-based visibility of our enterprise networks and central IT services at any time, enabling us to more efficiently manage our corporate IT services infrastructure. We are impressed with the InfraPortal™ offering, and we look forward to taking advantage of new capabilities as they continue to be delivered."

Nick Price, Director of Technology
Mandarin Oriental Hotel Group

"Our SAP application is the glue that holds most of our internal and external communications together, and ensures that we continue to meet our customers' needs. If the server system that houses the application is not available, business operations are disrupted. InfraSolve™ provides us with a real-time snapshot of how those servers are doing, and allows us to spot issues before they become big problems."

Manny Abalos, IT Infrastructure Manager
Orica US

"InteQ's InfraSolve™ service helps us identify and fix problems before they impact the time it takes a staff member to determine how best to treat clients in need. "

Tom Riemer, IT Director,
South Shore Mental Health

"InteQ's Managed Services are reliable and cost-effective. Their ability to rapidly introduce these services seamlessly into our existing complex IT environment allowed us to quickly implement a round-the-clock monitoring and management capability. "

Ram Prabhu, Manager of Corporate Telecom.,
Millipore Corporation

"InteQ offered us a pay-as-you-go alternative to all of the implementation, support and maintenance issues we might face internally. We chose InteQ Managed Services because it is predictable in terms of cost and provides a total solution.”

A global provider of electronic manufacturing services, Manufacturers’ Services Ltd. (MSL) has benefited from leveraging InfraPortal™ to effectively manage its global network:

“In the manufacturing industry, IT infrastructure performance and availability is critical. By leveraging InfraPortal™, we are able to benefit from a consolidated view of our global network, enabling us to proactively manage our IT environment and avoid system downtime. As a result, we are able to deliver optimum system performance and maximum availability, enhancing customer satisfaction.”

Roger Smith, Director of Information Services,
Manufacturers' Services Ltd.

"InteQ has remained a strategic partner for Bose since 1995, providing us customized enterprise management and integrated service desk solutions that ensure us a competitive advantage in the marketplace."

Maria Calabrese, Service Desk Manager,
Bose Corporation

"With InteQ we can see when server capacity is reaching a threshold and address the problem before it affects uptime and customer satisfaction. Hundreds of thousands of IT professionals visit our site each month, and we need to make sure that we provide reliable access to the information they need."

Ray Gagnon, Director of IT,
Computerworld