InteQ
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  • InteQ
  • Web Based Help Desk
  • Infrastructure Monitoring
  • Remote Management Services
  • Itil Training
 
 
  Software-as-a-Service (SaaS) On Demand IT Service Desk<br />
On-demand IT Service Desk application delivered as a service 
over the web based on InteQ�s unique ITIL process automation approach. InfraDesk eliminates the time and cost associated with the acquisition and implementation of enterprise service desk applications without sacrificing functionality or flexibility.

Infradesk- Application Highlights:

Secure Software-as-a-Service (SaaS) Platform
Embedded ITIL Based Processes and Modules
Workflow Automation
Service Level Reporting
Integrated Configuration Management Database (Cmdb)
Open Architecture for Integration
Flexible Configuration
Transparent Upgrades
Simplified Pricing
  Software-as-a-Service (SaaS)
  On Demand IT Service Desk
  On Demand IT Service Desk application delivered as a service over the web based on ITIL offering comprehensive functionality and flexibility.
Managed Services Remote Infrastructure Management
Our remote monitoring and management services help clients 
manage mission critical IT by improving service levels and lowering operating costs. The services are built upon our scalable remote monitoring and reporting platform currently supporting clients IT infrastructure in over 90 countries

InfraWatch - 24x7 Application Infrastructure Monitoring

Single Pane of Glass Reporting Portal
Networks, Servers, Databases and Applications
Automated and Customized Notifications
Advanced Correlation Engine

InfraOps - 24x7 Monitoring and Management

Includes InfraWatch service
Unix, Linux and MS Windows Administration
Network Administration
24x7 ITIL Certified Support Engineers
Proactive Performance and Patch Management
  Managed Services
  Remote Infrastructure Management
  Our remote monitoring and management services help clients manage mission critical IT by improving service levels and lowering operating costs.
ITIL Training

Leveraging our experience as daily practitioners of ITIL, InteQ has trained over 5000 IT professionals and IT organizations on IT Service Management based upon ITIL best practices

ITIL for IT Professionals

ITIL v3 Foundation Class
ITIL v3 Foundation Bridge Class
ITIL Service Manager Certification Program
ITIL Foundation Online Training

ITIL for IT Organizations

Onsite ITIL Training
ITIL Executive Awareness Seminars
ITIL Operational Awareness Seminars ITIL Training
  Online and Classroom Training
  Leveraging our experience as daily practitioners of ITIL, InteQ has trained over 5000 IT professionals on ITIL Fundamentals.
 
About InteQ

InteQ is a leading IT service management company that helps clients worldwide reduce the cost of IT operations, improve service levels and manage IT compliance. InteQ’s innovative approach combines On Demand IT Service Desk, Remote Infrastructure Management and award-winning ITIL Training to deliver value to clients globally.

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