Press Release
InteQ to Exhibit InfraDesk, ITIL
SaaS Service Desk, at itSMF USA Fusion 09
InteQ, a Silver Sponsor of the 2009 itSMF Fusion
Conference will showcase InfraDesk, InteQ's SaaS ITIL Service
Desk
Bedford, Massachusetts, September 9,
2009:InteQ, a leading provider of On
Demand IT Service Management solutions, will be exhibiting at
itSMF USA Fusion 2009 taking place at the Gaylord Texan Resort
September 20-23, 2009. Featured at the show will be InteQ's
award-winning ITIL SaaS Service Desk solution, InfraDesk.
itSMF USA Fusion 09 is a member-oriented
convention which brings together over 2,000 ITSM professionals
each year. This annual convention provides attendees with
networking opportunities, thought leadership, training, customer
case studies and interactive panel discussions.
"We are excited to be exhibiting our ITIL
SaaS Service Desk, InfraDesk, to ITSM Professionals at the 2009
itSMF Fusion Conference," stated Bradford Winkler, Vice
President of Sales & Marketing, SaaS Solutions, InteQ. "We have
seen tremendous growth and acceptance of software-as-a-service
solutions within the service desk space over the past year and
are encouraged by the growing number of clients who actively
sought to improve their capabilities, reduce costs and improve
customer service levels by implementing InfraDesk."
Using their expertise in implementing,
developing and contributing to service desk solutions for years,
InteQ recognized an opportunity to create a more cost-effective
solution that kept the user in mind. InfraDesk is an ITIL SaaS
Service Desk which enables IT organizations to benefit from the
lowest Total Cost of Ownership (savings up to 70%), fastest to
production (up and running in days), easiest to adopt (no
customization required) and the most automated (ITIL
out-of-the-box).
InteQ's ITIL SaaS Service Desk, InfraDesk,
is currently used by organizations around the world to support
internal and external customers. Visitors are encouraged to stop
by InteQ's booth #2325 to speak with the InfraDesk team about
how this solution can increase efficiencies while reducing
overall costs.
To request a demo of InfraDesk,
click
here.
InfraDesk - an On Demand Service Desk Solution
InfraDesk is an On Demand Service Desk application delivered as a service over the web based on InteQ's unique ITIL process automation approach. The simple and robust enterprise service desk solution provides the foundation for IT organizations Service Delivery and Operations to ultimately support overall Service Strategy. Through its Software as a Service (SaaS) delivery model, InfraDesk enables large organizations to eliminate costly maintenance upgrades and lengthy implementation cycles commonly associated with traditional software models while providing the affordability to small and medium-sized organizations without sacrificing functionality or flexibility.
About InteQ
Founded in 1995, InteQ is a leader in on demand IT Service Management (ITSM), providing a comprehensive suite of managed services, an on-demand service desk solution, and award-winning training and consulting in ITIL, the IT Infrastructure Library. InteQ's on demand solutions have been successfully implemented in over 90 countries through its global service delivery model with operations in the United States and India. For more information, visit www.inteqnet.com or contact 888.4IT.MGMT.
