Press Release

InfraDesk Nominated for Best New Product in the People's Choice Stevie Awards Software-as-a-Service (SaaS) Category

InfraDesk, on demand service desk, has been nominated into the People's Choice Stevie Awards Software-as-a-Service category for Best New Product

Bedford, Massachusetts, May 19, 2009:

InteQ, a leading provider of on demand IT Service Management solutions, announced today that InfraDesk, On Demand Service Desk, has been nominated for Best New Product in the Software-as-a-Service (SaaS) category for the 2009 People's Choice Stevie Awards.

With a history of pioneering and delivering disruptive solutions to the market, InteQ's On Demand Service Desk, InfraDesk, was designed to provide simplicity and cost savings to IT organizations worldwide. This SaaS Service Desk application based on the IT Infrastructure Library (ITIL) best practices enables organizations to benefit from accelerated implementation in less than 30 days, eliminate infrastructure associated with in-house service desk applications and avoid any requirements for programming skills due to its adaptive workflow engine architecture. While IT organizations seek to establish a strategic role within their organization, InfraDesk enhances business intelligence through its reporting module allowing IT leaders to successfully measure processes and performance.

"We have noticed a significant amount of interest in InfraDesk from professioansl within two distinct markets of IT organizations. The first are organzations that seek to implement an ITIL-based service desk, have outgrown their existing application and are seeking to increase functionality while the second goup is o overwhelmed by the costs associated with their enterprise applications such as in-house infrastructure, maintenance fees and impending upgrades," stated Yash Shah, President & CTO, InteQ Corporation. "We are extremely excited to see InfraDesk nomintaed for this award amongst so many great SaaS solutions."

InteQ's On Demand Service Desk, InfraDesk,. is among a select group of products including NetSuite OneWorld and SalesForce.com Service World up for the award within the Software-as-a-Service category. The People's Choice Awards for Best New Products is a new feature for the 2009 American Business Awards which enables the public to cast their vote for their favorite product within each category.

InfraDesk is actively being used by over 50,000 users across the globe. Since its introduction to market, IT organizations within severla industries including retail, financial services, service proivders, manufacturing and educational institutions have implemented InfraDesk to support external and internal customers worldwide.

To cast your vote, visit http://peopleschoice.stevieawards.com before June 1, 2009.

To request a demo of InfraDesk, click here.

InfraDesk - an On Demand Service Desk Solution

InfraDesk is an On Demand Service Desk application delivered as a service over the web based on InteQ's unique ITIL process automation approach. The simple and robust enterprise service desk solution provides the foundation for IT organizations Service Delivery and Operations to ultimately support overall Service Strategy. Through its Software as a Service (SaaS) delivery model, InfraDesk enables large organizations to eliminate costly maintenance upgrades and lengthy implementation cycles commonly associated with traditional software models while providing the affordability to small and medium-sized organizations without sacrificing functionality or flexibility.

About InteQ

Founded in 1995, InteQ is a leader in on demand IT Service Management (ITSM), providing a comprehensive suite of managed services, an on-demand service desk solution, and award-winning training and consulting in ITIL, the IT Infrastructure Library. InteQ's on demand solutions have been successfully implemented in over 90 countries through its global service delivery model with operations in the United States and India. For more information, visit www.inteqnet.com or contact 888.4IT.MGMT.

About the Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.