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Press Release

Unisys Relies on InteQ’s ITIL Training Expertise to Support Key IT Infrastructure Management Initiatives

Company Reports Over Two Years of Successful Certification Results 

BEDFORD, Mass. - September 28, 2004:

InteQ Corporation, a leading provider of IT service management solutions today announced that Unisys Corporation (NYSE: UIS), a worldwide information technology services and solutions company has educated over 850 employees using InteQ’s ITIL (the IT Infrastructure Library) online training course via its Unisys University.

As a customer of InterProm USA, an ITIL-based systems and IT Service Management consultancy and InteQ reseller, Unisys has been able to prepare individuals via InteQ’s ITIL Foundation web-based training, ITSM Best Practices Online,™ for the certification examination. As a premiere service provider of remote infrastructure and application management services, InteQ is unique in the ITIL education and consulting arena, in that the company is a true daily practitioner of ITIL best practices. Unisys has been able to take advantage of this distinctive value in InteQ’s ITIL educational offerings.

“Unisys University has been offering the InteQ web-based ITIL Foundation training program for more than two years,” said John R. Heyman, Senior Consultant, Unisys University Consulting Practice. “It's been a highly effective way to prepare our employees for the ITIL Foundations certification exam. The proof is in the substantial percentage that have passed the exam and obtained certification after completing the training curriculum.”

InteQ’s IT Service Management Training Services have been acknowledged with the itSMF Service Management Innovation of the Year award and are available through Web-based training courses or in the classroom. InteQ’s training services provide certification for IT managers, support personnel and business managers on IT service management processes, as documented in the IT Infrastructure Library (ITIL), that align the planning, development, delivery and support of IT services with business objectives. As a result of InteQ’s ITIL training, participants are able to:

Enhance/increase service levels
Align IT goals with those of the business units they support
Spend IT dollars for the right business reason
Make "excellence in service" part of their culture
Improve the quality and reliability of IT services

“It is no secret that ITIL has been receiving more and more attention as a critical standard,” said Yash Shah, co-founder, president and CTO of InteQ. “InteQ is proud to be the training provider for many companies that are looking for the best ITIL training resource available.”

To learn more about InteQ and ITIL training courses, please visit www.inteqnet.com. InteQ will also be at the itSMF USA conference, being held on September 27 - October 2 in Long Beach California. Visit InteQ at booth #326. For more information on InterProm USA, please visit www.interpromusa.com.

About Unisys
Unisys is a worldwide information technology services and solutions company. Our people combine expertise in consulting, systems integration, outsourcing, infrastructure and server technology with precision thinking and relentless execution to help clients, in more than 100 countries, quickly and efficiently achieve competitive advantage. For more information, visit www.unisys.com

About InteQ
InteQ is a leading provider of IT Service Management solutions that maximize the availability and performance of business-critical IT services, while lowering operational costs. The company’s professional and managed services are based on IT Infrastructure Library (ITIL) best practices and years of technical experience. Through its managed services offering, InteQ handles the day-to-day proactive monitoring and management of thousands of networks, servers, databases and applications in over 20 countries, allowing organizations to focus on business-critical IT issues without losing control. InteQ was founded in 1995 and is headquartered in Bedford, Massachusetts. For more information, visit InteQ’s Web site at www.inteqnet.com or call 1-888-4IT-MGMT.


   

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