Press Release
InteQ Celebrates 10th Anniversary as a Leading Provider of IT Service Management (ITSM) Solutions
InteQ's IT Infrastructure Library (ITIL) based remote IT infrastructure management services and ITSM consulting continues to improve service levels, governance and reduce operations costs for clients worldwide
BEDFORD, Massachusetts. June 21, 2005 - InteQ Corporation announced today that it is celebrating a decade of delivering IT Service Management solutions to enterprise customers worldwide. InteQ's IT Service Management is an approach that combines proven methods such as process management and known industry best practices together with forward-thinking concepts like running IT "as a business" (as opposed to running IT "within" a business).
InteQ’s revenue has grown over 200 percent during the last two years and continues its rapid growth in providing selective outsourcing solutions via its suite of remote IT infrastructure management service offerings to over 50 clients in over 20 countries;
InteQ continues to assist clients in improving IT service levels and business value via its ITIL based professional services portfolio
InteQ’s award-winning ITIL educational services have benefited thousands of IT professionals in over 200 companies worldwide.
InteQ is enabling faster adoption of IP Telephony, Digital Media Solutions, and Wireless Infrastructures by monitoring and managing them upon implementation.
InteQ has established strong partnerships with various service providers and continues to grow its business through channels.
InteQ has also established a global service delivery model with its recent acquisition of an Indian company which includes a third Global Visibility Center and an offshore software development team in India.
"Our commitment to providing ITSM solutions through both remote infrastructure management and professional services is unwavering and we continue to work in tandem with our customers and partners to provide strategy and solutions that deliver real business value," said co-founder, president and chief technology officer Yash Shah. "InteQ has a ten-year track record of successful ITSM service engagements, as well as leading-edge application and infrastructure management services. We look forward to continuing to bring this unique blend of offerings to our customers in years to come."
InteQ was founded in 1995 to provide consulting on the deployment and implementation of IT Service Management solutions for enterprise customers. In 1999, InteQ expanded its business strategy to include a suite of remote infrastructure management service offerings, which enables customers to have the flexibility to selectively outsource a management solution that best meets their needs.
InteQ’s professional and remote infrastructure management services are based on IT Infrastructure Library (ITIL) best practices and years of technical experience. Through its remote infrastructure management services offering, InteQ handles the day-to-day proactive monitoring and management of thousands of networks, servers, databases and applications in over 20 countries across the world, allowing customers to focus on business-critical IT issues without losing control.
According to a recent report from Gartner, Inc., the North-American market for remote monitoring and management services for businesses is expected to grow by several billion dollars over the next three years. (“Robust Growth Ahead for Remote Management Services”, 3rd January 2005, Eric Goodness) “The remote management of IT infrastructure is one of the hottest areas of IT services,” explains Eric Goodness, Research Analyst at Gartner. “Established managed services providers have a great opportunity to provide value beyond cost take-out as a primary driver for adoption for users, as they are linking value to business benefits of improved IT management and governance.”
InteQ has a proven record of providing infrastructure management solutions to enterprise customers in financial services, hospitality, healthcare, manufacturing, retail, and service providers. Customers include Hewlett-Packard Company, J.Jill Group, London Business School, Mandarin Oriental Hotel Group, Manufacturers' Services Ltd. (acquired by Celestica), and Orica. Privately held, InteQ investors include leading venture firms such as Charles River Ventures and M/C Venture Partners in addition to strategic investments from Hewlett-Packard Company and Mercury Interactive Corporation.
“With the support of our employees, customers, partners and investors, InteQ will continue to focus on providing exceptional value to our customers through our ITSM solutions and services," said co-founder, chairman and chief executive officer Santhana Krishnan. "Our goal will be to continue our steady growth in the years to come and InteQ has a very strong base of customers, partners and world-class infrastructure from which to build upon."
For more information on InteQ's services, visit http://www.inteqnet.com.
About InteQ
InteQ is a leading provider of IT Service Management solutions that maximize the availability and performance of business-critical IT services, while lowering operational costs. The company's professional and managed services are based on IT Infrastructure Library (ITIL) best practices and years of technical experience. Through its managed services offering, InteQ handles the day-to-day proactive monitoring and management of networks, servers, databases and applications in over 20 countries, allowing organizations to focus on business-critical IT issues without losing control. InteQ was founded in 1995 and is headquartered in Bedford, Massachusetts. For more information, visit InteQ's Web site at www.inteqnet.com or call 1-888-4IT-MGMT.
