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Press Release

Patni Partners with InteQ to Expand Infrastructure Management Services

Agreement Part of $6M Investment Enabling Customers to Benefit from Reduced IT Management Costs and Increased Productivity

Patni Computer Systems Ltd., India’s sixth largest IT services exporter*, and InteQ Corporation, a leading provider of remote infrastructure management services, today announced an OEM agreement which will enable Patni to provide more extensive Infrastructure Management Services (IMS) and further tap into the expanding IMS market estimated to reach $19.5 billion by 2007 (source: IDC).

Patni plans to invest around US$ 6 million in technology and infrastructure for enhanced services to be provided out of facilities in the United States and India. This will include building a new state-of-the-art Network Operations Center (NOC) in India. With this, Patni will become one of the few Indian IT services companies to deliver IMS with both near-shore and offshore functionality and resources.

“Patni is committed to delivering the best possible IT services at the lowest possible cost to our clients. This partnership will enable us to tie together state-of-the-art technology with best-in-class design, implementation and consulting service executed using a global delivery model,” said Russ Boekenkroeger, Senior Vice President, Patni. “Leveraging the strength of both companies, Patni will offer a more compelling value proposition to provide increased utilization of clients’ existing IT assets, enhance their staff productivity and significantly reduce IT infrastructure management costs.”

The partnership will enable Patni to leverage InteQ’s proprietary service delivery platform and its suite of managed services, including Remote Monitoring, Web-enabled Service Desk, Performance Reporting and Problem Resolution. This additional capability will complement Patni’s existing portfolio of Enterprise Systems Management solutions and global services, including network and system management, enterprise architecture design and implementation, and security implementation services. This combination will now allow Patni to provide a more open, flexible and scaleable IMS solution, ensuring faster implementation and a lower price point to its clients.

“For years, InteQ has prided itself as being a leader in IT infrastructure management services. Customers worldwide have benefited from our highly reliable suite of remote managed services based on our unique service delivery platform, resulting in significant improvements in IT operations efficiency, cost savings and increased productivity,” said Santhana Krishnan, InteQ’s chairman and CEO. “The fact that Patni has agreed to enter into an OEM agreement with InteQ is a testament to our years of experience and proven infrastructure management capabilities.”

About InteQ
InteQ is a leading provider of remote IT infrastructure management solutions that maximize the availability and performance of business-critical IT services, while lowering operational costs. The company's professional and managed services are based on IT Infrastructure Library (ITIL) best practices and years of technical experience. Through its managed services offering, InteQ handles the day-to-day proactive monitoring and management of thousands of networks, servers, databases and applications in over 18 countries around the world allowing organizations to focus on business-critical IT issues without losing control. InteQ was founded in 1995 and is headquartered in Bedford, Massachusetts. For more information, visit InteQ's Web site at www.inteqnet.com or call 1-888-4IT-MGMT.

About Patni
Patni Computer Systems Limited (BSE: PATNI COMPUT, NSE: PATNI) is a global IT Services provider servicing Global 2000 clients in the Manufacturing, Insurance, Banking & Financial Services, Retail, Hospitality, and Energy & Utilities industries. With a skilled employee strength of over 7,000; multiple offshore development facilities across seven cities; and 22 international offices across the Americas, Europe and Asia-Pacific; Patni has registered revenues in excess of US $251 million for the year 2003.

Patni's technology focus spans e-business solutions, enterprise applications, embedded technology solutions and enterprise systems management. Its service offerings include application development and reengineering, application management and business process outsourcing.

Committed to quality, Patni adds value to its client's businesses through well-established and structured methodologies, tools and techniques. Patni is an ISO 9001:2000 certified and SEI-CMMi Level 5 organization, assessed enterprise wide at P-CMM Level 3. In keeping with its focus on continuous process improvements, Patni adopts Six Sigma practices as an integral part of its quality and process frameworks. For more information on Patni, please visit http://www.patni.com.


   

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Our SAP application is the glue that holds most of our internal and external communications together, and ensures that we continue to meet our customers' needs. If the server system that houses the application is unavailable, business operations are disrupted. InteQ Managed Services provides us with a real-time snapshot of how those servers are doing, and allows us to spot issues before they become big problems. "

Manny Abalos
IT Infrastructure Manager
Orica USA


 
     
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