About InteQ

InteQ is a leader in On Demand IT Service Management (ITSM). Since 1995, the company has been dedicated to helping enterprise customers worldwide achieve IT service excellence using a unique portfolio of solutions based on practical experience.

InteQ pioneered On Demand ITSM in 2000 by being the first company leveraging the Internet to deliver remote monitoring services. InteQ divested the Remote Infrastructure Monitoring business unit to a global IT services company in May of 2010.

In 2008, InteQ leveraged the IT Infrastructure Library (ITIL) best practices guidelines, Cloud and Web 2.0 technologies to launch InfraDesk - a Software-as-a-Service (SaaS) Service Management solution which dramatically reduces the total cost of ownership, offers the fastest time to production and is the easiest to adopt by users.

Customers spend billions of dollars annually with ITSM product and consulting vendors. Many fail to realize the value due to the complex out-dated tool architecture and costly implementation cycles. With the InfraDesk solution, customers are guaranteed success as they realize value from day one and they can achieve this without undertaking any implementation or financial risks. InteQ InfraDesk customers have saved up to 70%, reduced implementation time by up to 90% and ensured 100% success. InteQ's SaaS ITIL Service Desk and Help Desk solution is currently being used by thousands of users in over 30 countries everyday.

All of InteQ's solutions are built on ITIL processes that embed ITSM best practices into every customer relationship. To date, over 5,000 executives and IT professionals have chosen InteQ as their On Demand ITIL Training provider.

InteQ's On Demand solutions have won numerous awards including the American Business Awards Stevie Award for 'Best New Product - Software-as-a-Service', the Deloitte Fast 50, Inc 500, itSMF 'Innovation of the Year' Award, and Network Products Guide 'Best in SaaS'.

Join the list of enterprise customers and service providers which include Eastern Mountain Sports, Enterprise Products, JumpTap, Hewlett-Packard, Patni Computer Systems, Thomson Reuters, London Business School, JumpTap, Mandarin Oriental Hotel Group, Kawasaki Motors Corp. and Timberland who took control of IT using InteQ's solutions over the years.